Return & Exchange

Return & Exchange

AIL Robotics a division of Adventures in Learning, LLC is proud to work with high-quality vendors since 2001. We are confident that your schools and district will be pleased with our products.

Please check your shipment upon arrival for accuracy and completeness before stamping or marking up the material. Shipping errors must be reported to Sales Department within 30 days of receipt.

If for any reason you are not completely satisfied with any of our products, we will issue a full credit, refund, or replacement of the item, excluding shipping and handling. This guarantee is valid for 30 days from the date of purchase, excluding software, special order items (which are not refundable), must be returned within 30 days. We will honor manufacture warranties. We will do our best to make sure you are completely satisfied with our products and will resolve any issue you may have with any of the products.

All returned material must be in saleable condition, free of markings, writing, stamping, or shelf-worn appearance. All classroom sets or packaged materials must be returned as sold, with all student and teacher materials included. Classroom sets or packaged product not returned in this fashion will be considered non-refundable and returned to sender. Materials may be returned via the least expensive carrier (use of tracking numbers is recommended). If you are returning a product in the El Paso area, please call our Sales Department and they will schedule a pickup with our Receiving Department.

A copy of the original invoice and a return authorization must accompany all returns. Please contact Sales Department at 888.835.3695 or by fax at 888.845.5409 to obtain a return authorization.

All returns must be mailed to:

AIL Robotics
Attention: Returns Department
7230 Gateway Blvd. East, Suite A-B
El Paso, Texas 79915

Important: Returns without authorization will not be processed.

AIL Robotics

7230 Gateway Blvd E,

Suite A-B,

El Paso, TX 79915

Phone. 888-835-3695

Email. greg@ailtq.com

Hours

Monday9:00AM - 5:00PM
Tuesday9:00AM - 5:00PM
Wednesday9:00AM - 5:00PM
Thursday9:00AM - 5:00PM
Friday9:00AM - 5:00PM
Saturday -
SundayCLOSED